FAQ

Google Chrome and Firefox browsers.

The username is your university number and the password is your civil registry number unless it has been changed before.

You can access the Blackboard system through the following methods:
From the university website – E-Services – E-Learning System
https://www.nu.edu.sa
From the Deanship of E-Learning website – E-Learning System – Log in to the E-Learning System
https://elearning.nu.edu.sa
Or by logging in directly through the following link: 

https://lms.nu.edu.sa

Click on your name at the top of the page – Settings – Personal Information – Change Personal Settings – Choose the language from the Use Language Pack list – Click Submit.

Accessing the course: From the course menu, click Virtual Classes. Click on the course room, then join the course room. Or, through the sessions created below the course room, click on the session name, then join the session.

By clicking on the menu icon, then click on recordings.

Check that your microphone is working using the audio recorder included with your operating system, and make sure that microphone access is granted from your browser.

Yes, you must use supported browsers, which are Google Chrome and Firefox, and avoid using the Blackboard app.

Re-enter the test from a new page, following the same steps you took the first time.
Contact your course instructor. If the problem persists, contact the Administration of E-Learning's technical support from the following page:

https://www.nu.edu.sa/ar/web/elearning-deanship/cua

From the course menu, click Tools - Send Email - All Teacher Users - write your message and attach files if needed, then click Send.

Swipe the page to the right to view its content

By clicking on the vertical bar on the right side of the page to display the menu

Absence issues is not the responsibility of the e-learning Administration. Contact the course instructor and then your academic advisor if the issue cannot be resolved. If you have a medical excuse, please include it in your letter.

You can recover your password through the following link: https://myaccount.nu.edu.sa/sms.aspx

We apologize for not publishing course recordings due to their failure to meet the standards for publishing educational lessons approved by the E-Learning Administration. Educational lessons are available on the Administration's website via the following link:

https://www.nu.edu.sa/ar/web/elearning-deanship/sev